TERMS & CONDITIONS

Effective Date: August 10, 2026

Welcome to HARDCOVER Apparel. These Terms & Conditions apply when you use our website or purchase products from HARDCOVER. By using our website or placing an order, you agree to these Terms.

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PRODUCTS

HARDCOVER sells clothing and related merchandise.

Most HARDCOVER products are produced after an order is placed. Minor variations in color, print placement, appearance, or measurements may occur as part of the production process.

Colors may also appear slightly different depending on your screen, device, fabric, or production batch.

Please review product photos, descriptions, available options, and size information carefully before placing your order.

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ORDERS

Customers are responsible for reviewing their order information before completing a purchase, including:

• Product

• Size

• Color

• Quantity

• Shipping address

• Email address

• Phone number, when requested

In rare circumstances, HARDCOVER may cancel or refund an order because of product availability, payment problems, an obvious pricing or listing error, suspected fraud, or another issue that prevents the order from being fulfilled.

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CANCELLATIONS & CHANGES

If you need to cancel an order, contact us as soon as possible.

Cancellation requests can only be honored if the order has not yet entered production. Once production begins, cancellation may no longer be available.

After an order is submitted, changes to the product, size, color, design, or quantity may also be unavailable.

Shipping-address corrections should be requested immediately. We will attempt to make the correction when possible, but changes cannot be guaranteed once fulfillment or shipping has begun.

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PRICING & PAYMENT

Prices are displayed on our website and may change from time to time.

Applicable taxes and shipping charges will be shown during checkout when required.

Payment must be successfully completed before an order can be processed.

HARDCOVER reserves the right to correct accidental pricing, description, or listing errors.

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SHIPPING

HARDCOVER works with third-party production, fulfillment, and shipping providers to produce and deliver customer orders.

Production and delivery times displayed on our website are estimates and are not guaranteed delivery dates.

Delivery may be affected by carrier delays, weather, holidays, customs, incorrect shipping information, or other circumstances outside our reasonable control.

If we are unable to ship an order within an applicable promised timeframe, we will handle the delay in accordance with applicable law.

For current production and delivery estimates, please visit our Support page.

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SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address and contact information.

If you notice an error after placing an order, contact us immediately. We will attempt to correct the information if possible.

If an order is delayed, returned, or requires reshipment because of incorrect or incomplete information provided by the customer, additional shipping costs may be the customer's responsibility.

Once an order has shipped, the delivery address may no longer be changed.

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RETURNS & EXCHANGES

Because most HARDCOVER products are made to order, we generally do not accept returns or exchanges because a customer:

• Changes their mind

• Selects the wrong size or color

• No longer wants the item

• Receives an item that was correctly produced according to the order placed

Please review product information and sizing carefully before ordering.

If an item arrives damaged, defective, misprinted, incorrect, or affected by a manufacturing or fulfillment error, contact us as soon as possible using the instructions on our Support page.

Do not send an item back before contacting HARDCOVER and receiving return instructions.

If an approved physical return is required, the customer is responsible for return shipping costs unless HARDCOVER states otherwise.

Our complete Shipping & Returns policy is available on our Support page.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection laws.

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REFUNDS & REPLACEMENTS

Approved refunds will be returned to the original payment method used for the purchase.

After a refund is processed, your bank or payment provider may require additional time for the funds to appear.

If an order is approved for a full refund because of a manufacturing defect, fulfillment error, or confirmed shipping issue, the original shipping charge will also be refunded.

Depending on the circumstances and applicable law, an approved order issue may be resolved through a replacement or refund. We will provide the available resolution after reviewing the issue.

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LOST, DELAYED OR MISSING PACKAGES

If your package appears to be lost or significantly delayed, contact us as soon as possible so we can review the tracking information and investigate the shipment.

A shipping delay does not automatically mean a package has been lost.

If a package is confirmed lost in transit, we will work to provide an appropriate resolution.

If tracking shows that a package was successfully delivered but you cannot locate it, please first check the delivery location and contact the shipping carrier for additional delivery information.

A package marked as delivered is not automatically considered lost and may not qualify for a refund or replacement unless the shipment is confirmed to have been lost or incorrectly delivered.

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PRODUCT AVAILABILITY

Products, colors, sizes, designs, prices, and availability may change without notice.

HARDCOVER may discontinue products or change the products offered on our website at any time.

If an unavailable product prevents us from fulfilling an order that has already been paid for, the affected order or item will be refunded.

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INTELLECTUAL PROPERTY

Unless otherwise stated, HARDCOVER branding, logos, graphics, artwork, product designs, photographs, and original website content are owned by UNSET or used with appropriate permission.

HARDCOVER content may not be copied, reproduced, sold, distributed, modified, or commercially used without permission.

Nothing in these Terms grants ownership of third-party trademarks, artwork, photographs, or other materials to HARDCOVER.

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WEBSITE USE

You may not use our website to:

• Commit or attempt fraud

• Interfere with the operation or security of the website

• Attempt unauthorized access to accounts or systems

• Introduce malicious software

• Violate intellectual property rights

• Use the website for unlawful purposes

We may restrict access when reasonably necessary to protect HARDCOVER, our website, or our customers.

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THIRD-PARTY SERVICES

HARDCOVER uses third-party service providers to help operate our website, process payments, manufacture and fulfill orders, and deliver products.

These services may occasionally experience delays, outages, or other problems outside our reasonable control.

We will work to address legitimate customer order issues and fulfill our obligations under applicable law.

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LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, HARDCOVER is not responsible for indirect or consequential losses arising from use of our website or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

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CHANGES TO THESE TERMS

We may update these Terms & Conditions as our website, products, policies, or business change.

When changes are made, the updated version will be posted on this page and the Effective Date will be revised.

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CONTACT

Questions about these Terms & Conditions can be sent to:

HARDCOVER Apparel
HARDCOVER.Manager@Gmail.com
Los Angeles, California