top of page

Privacy Policy

Effective Date: August 8, 2026

At HARDCOVER Apparel, we respect your privacy and want you to understand how your information is used when you visit our website, place an order, contact us, or sign up for updates.

​

Information We Collect

When you use our website, we may collect information you provide to us, including:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Account information

  • Messages you send to us

  • Marketing preferences

Our website may also automatically collect certain technical information, such as your IP address, browser or device information, pages visited, and website activity through cookies and similar technologies.

Payment information is processed by third-party payment providers. HARDCOVER does not intentionally store complete credit or debit card information.

​

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Produce and deliver your products

  • Process payments, refunds, and replacements

  • Send order confirmations and tracking updates

  • Provide customer support

  • Prevent fraud and protect our website

  • Improve our website and shopping experience

  • Send marketing emails if you choose to receive them

  • Meet legal, tax, accounting, or other business requirements

 

How We Share Information

We only share personal information when reasonably necessary to operate our business and provide our services.

Information may be shared with:

  • Website and e-commerce service providers that help operate our online store

  • Payment processors that process payments and refunds

  • Production and fulfillment providers that manufacture and fulfill customer orders

  • Shipping and logistics providers that deliver orders and provide tracking

  • Analytics, security, and other service providers that help us operate, protect, and improve our website

We may also disclose information when required by law or when reasonably necessary to protect HARDCOVER, our customers, or others.

​

Cookies and Tracking

Our website uses cookies and similar technologies to help the site function properly and improve your experience.

These technologies may be used to:

  • Keep your shopping cart working

  • Remember preferences

  • Provide account functionality

  • Help protect against fraud

  • Understand website performance and activity

  • Support analytics or marketing features if those features are enabled on our website

Some third-party services used by our website may also use cookies or similar technologies.

Where required, you can manage available cookie preferences through the cookie controls provided on our website or through your browser settings.

Our website does not currently respond to traditional browser “Do Not Track” signals. We use service providers that may process technical information necessary to operate, secure, and protect our website.

Based on the services currently enabled on our site, we do not knowingly use third-party advertising services to track visitors across unrelated websites for targeted advertising.

If our use of analytics, advertising, or tracking technologies changes, we may update this policy and our available privacy controls.

​

Marketing Emails

If you choose to join our email list, we may send you information about new products, releases, promotions, or other HARDCOVER updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in those messages.

​

Your Privacy Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

You may contact us with questions or requests regarding your personal information. Where required by applicable law, we will honor applicable requests to access, correct, delete, or otherwise exercise rights relating to your personal information.

Certain information may need to be retained for legitimate business or legal purposes, such as completed orders, fraud prevention, accounting, taxes, or legal obligations.

To make a privacy request, contact:

HARDCOVER.Manager@Gmail.com

​

Data Retention

We keep personal information only for as long as reasonably necessary to operate our business, fulfill orders, provide support, maintain required records, prevent fraud, resolve disputes, and comply with legal obligations.

​​

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that personal information from a child under 13 has been provided to us, please contact us.

​

Security

We use established website, payment, and service providers and take reasonable steps to help protect customer information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

​

Changes to This Policy

We may update this Privacy Policy as our website, business, or legal requirements change.

If we make material changes, we will update this page and revise the effective date shown above.

​

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

HARDCOVER Apparel
HARDCOVER.Manager@Gmail.com
Los Angeles, California

Join our mailing list

bottom of page